Privacy Policy
SilverFox Marine Charters (“we,” “our,” “us”) is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.
1. Information We Collect
We collect the following information when you book with us:
- Name
- Email address
- Phone number
- Number of guests
- Payment confirmation details
- Emergency contact information
- Any dietary or medical notes voluntarily provided
2. How We Use Your Information
We use your information to:
- Process and confirm bookings
- Communicate trip details
- Ensure guest safety
- Provide customer support
- Meet legal and insurance requirements
We do not sell or share your information with third parties for marketing.
3. Payment Information
All payments are made by e‑transfer. We do not store banking information.
4. Data Storage & Security
We store personal information securely and restrict access to authorized personnel only. We take reasonable measures to protect your data from loss, misuse, or unauthorized access.
5. Sharing of Information
We may share limited information with:
- Insurance providers (if required for claims)
- Emergency responders (in case of safety incidents)
- Legal authorities (if required by law)
We do not share information for advertising or commercial purposes.
6. Cookies & Website Analytics
If our website uses analytics tools (e.g., Google Analytics), anonymous usage data may be collected. You can disable cookies in your browser settings.
7. Access & Correction
You may request:
- A copy of your personal information
- Corrections to inaccurate information
- Deletion of your information (unless required for legal or insurance purposes)
Contact us at any time to make a request.
8. Contact Information
For privacy inquiries, please contact: